Basic
For small teams that want a straightforward service desk.
€24/ month
Pricing
Simple packages. The whole product.
Every plan includes every feature, with no limit on agents. Choose the support you want.
Team
For teams that want faster support and help getting started.
€49/ month
Compare packages
What differs, and what every package includes.
| Package | Basic | Team |
|---|---|---|
| Price | €24 / month | €49 / month |
| Agents | No limit | No limit |
| Support | Email, next business day | Email and chat, same business day |
| Tickets | ||
| Incidents, service requests, changes and tasks | Included | |
| Form builder with sections and custom fields | Included | |
| Approvals | Included | |
| Attachments with preview | Included | |
| Microsoft 365 or any other mailbox | Included | |
| Replies land on the right ticket | Included | |
| Send through your own mail servers | Included | |
| Editable notifications with your logo | Included | |
| Automation | ||
| Visual automation canvas | Included | |
| Secure connections to your other systems | Included | |
| REST API | Included | |
| Service levels | ||
| Response and resolution targets per priority | Included | |
| Business hours, holidays, pause on hold | Included | |
| Breach alerts to the team manager | Included | |
| Sign-in and security | ||
| Single sign-on with multiple identity providers | Included | |
| Directory sync | Included | |
| Role-based access | Included | |
| Full audit trail | Included | |
| Your brand | ||
| Logo, colours and fonts | Included | |
| Your own requester portal design | Included | |
| Dashboards and announcements for requesters | Included | |
Billing questions
Where is my data?
In Microsoft Azure data centres, kept separate from every other customer.
Can I cancel?
Yes, from your account. After you cancel, your data is removed at the end of the billing period, and you will not be billed again.
Anything else? Write to sales@servideskly.com
Ready when you are
Your service desk, live in minutes.
Pick a package, give it your name and address, and watch it being built. No installation, no servers to look after.
Questions first? Write to sales@servideskly.com